This qualification reflects the role of community services workers in delivering, managing, and coordinating person-centred
services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice
under broad directions from senior management.
Workers support people in making changes in their lives to improve their personal and social well-being. They may also be
responsible for supervising other workers and volunteers, undertaking case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment
Requirements of units of competency. However, Anderson’s student will carry out 280 hours of work placement.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation,
Australian standards and industry codes of practice
This qualification is nationally recognised under the Australian Qualifications Framework (AQF).
Overseas / International students will be:
Learners with experience in the relevant industry or education can apply for Recognition of Prior Learning (RPL) and Credit Transfer. Please refer to ‘RECOGNITION OF PRIOR LEARNING AND CREDIT TRANSFER’ section or Anderson College.
There are no specific entry requirements are for this course.
There are no specific entry requirements as per the qualification details or training package. International students entering this course at Anderson College must meet the following entry requirements:
Students must be a minimum age of 18 years or above at the time of course commencement.
Satisfactory completion of studies in applicant's home country equivalent to an Australian Year 12 qualification is required for entry into this course.
To enter this qualification, applicants must also meet English Language Requirements - IELTS (Academic) overall score of 6.0 or PTE Academic 52 or equivalent. English language competence can also be demonstrated through documented evidence of any of the following:
Applicants without the documented evidence to demonstrate the required English language competence may undertake the Language Literacy and Numeracy (LLN) test online to achieve a result of ACSF level 3 to meet Anderson College’s English Language entry requirement.
All international learners will undertake pre-training review to determine suitability for the course and student needs. The aim of the review is to identify their training needs through questions on previous education or training, relevance of the course to applicant, and relevant experience. This pre-training review also aims to identify any support needs and possible RPL or credit transfer opportunities.
All students will be required to complete an LLN assessment prior to the commencement of the course. – it is a diagnostic
process to identify if prospective student requires LLN support during study.
Note: Students who have completed the LLN test during the enrolment process in order to meet Anderson College’s English
language entry requirement, will not be required to do the LLN test again)
Anderson College provides learners Office 365 account (free of charge) with access to online Outlook, Word, PowerPoint,
Excel, OneDrive etc to facilitate the training and communication. Anderson College will provide access to computers/laptops
for students to use on campus. However, for students to work on assessments, tasks and self-study, all learners are expected
to have access to a laptop or computer with Windows/macOS operating system at their own cost.
Note: Some assessment tasks are completed using a computer and internet, and it is essential for the student to possess
basic computer skills.
ACSF level 3 is required in reading, writing, learning, numeracy and oral communication.
This qualification may provide a pathway to further studies in Bachelor Of Psychological Sciences, Bachelor Of Media and Communication, Bachelor of Arts, Bachelor of Exercise and Sport Science.
Here are some places you can start working after getting your Diploma of Community Services:
The program for international students takes place in a classroom environment with access to a simulated environment
where required.
The participants in each program group will be provided with detailed learning resources to support the learning activities.
These resources will include learning, assessment and other reference material relevant to the unit of competency being
delivered.
This qualification will be delivered over 104 weeks, including 80 weeks of training and assessment spread over 8 terms and 24 weeks of holidays. The qualification requires that a work placement of a minimum 200 hours will be completed, however Anderson’s student will complete 280 hours of work placement.
The underlying principle of Nationally Recognised Training is that a learner does not have to repeat training and assessment
that has already been undertaken.
Anderson College has a Recognition of Prior Learning (RPL) and Credit Transfer Policies and Procedures and can be found at
Anderson College’s website, which outlines in detail a process to be followed for granting recognition and credit transfer.
This is supported through the RPL guidelines for this qualification which focus specifically on all units.
Learners are encouraged to apply for RPL prior to or immediately after formal enrolment but prior to the facilitated delivery
of units to ensure that they do not miss any training opportunities offered should they be unsuccessful in the RPL process.
Credit Transfer relates to the recognition of learning achieved through formal education and training, and involves assessing
a previously completed course or units to see if it provides equivalent learning or competency outcomes to those required
within the current course of study. Learners must provide transcripts of results and/or statements of attainment for credit
transfer to be assessed.
Where a learner is successful in the RPL or Credit Transfer (CT) application, the units to be undertaken and course duration
will be adjusted accordingly.
Where RPL is granted, learners do not have to participate in further training and assessment for skills and knowledge that
they already possess.
Note: Students will be provided the option of Easy Monthly Instalments. Students are advised contact the Institute in relation to the updated and recent fees for the course. Course fee is subject to change.
This qualification is expected to be completed in 104 weeks. This will include 80 weeks of face-to-face training and
assessment spread over 5 terms of 10 weeks each and 24 weeks of holidays (in total) of term breaks. All students are
expected to give few hours per unit as self-directed study.
As per package rules, 20 units must be completed. These include 12 core units and 8 elective units.
Unit Code | Unit Title | Pre-Requisite |
---|---|---|
CHCCCS004 | Assess co-existing needs | Nil |
CHCCCS007 | Develop and implement service programs | Nil |
CHCCCS019 | Recognise and respond to crisis situations | Nil |
CHCCSM013 | Facilitate and review case management | Nil |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Nil |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Nil |
CHCDIV001 | Work with diverse people | Nil |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Nil |
CHCLEG003 | Manage legal and ethical compliance | Nil |
CHCMGT005 | Facilitate workplace debriefing and support processes | Nil |
CHCPRP003 | Reflect on and improve own professional practice | Nil |
HLTWHS003 | Maintain work health and safety | Nil |
Unit Code | Unit Title | Pre-Requisite |
---|---|---|
BSBCMM511 | Communicate with influence | Nil |
BSBCRT511 | Develop critical thinking in others | Nil |
BSBPEF401 | Manage personal health and wellbeing | Nil |
CHCCCS003 | Increase the safety of individuals at risk of suicide | Nil |
CHCCOM003 | Develop workplace communication strategies | Nil |
CHCCSL007 | Support counselling clients in decision-making processes | Nil |
CHCDIV003 | Manage and promote diversity | Nil |
CHCMHS004 | Work collaboratively with the care network and other services | Nil |
Please get in touch with Anderson College for the intake dates
A range of assessment methods employed by Anderson College ensures that assessments are fair, valid, reliable and
reasonable while ensuring that Anderson College meets the requirements of the relevant Training Package and the rules of
evidence. Assessments for this course have been designed for classroom-based face-to-face delivery and assessment.
Based on the assessment methods for each unit of competency, assessment styles incorporated by Anderson College include
a range of assessment tasks such as knowledge questions; projects, which may include project portfolios, role-plays, case
study, Research Report, undertaken at prescribed assessment schedules. Tasks will require in‐class work to evidence aspects
of skills and knowledge as well as ensure a consistent approach to the unit of competency through continuous engagement
and feedback.
Assessments are developed based on principles of assessment and rules of evidence and address all of the unit’s performance criteria, performance and knowledge evidence. The assessment mapping table is provided in a separate document to the trainers/assessor.
The training facilities are equipped with all the required equipment in accordance with the training package (https://training.gov.au/Training/Details/CHC52021). Students will be provided with access to the following resources required to complete the qualification successfully upon enrolment:
Upon successful completion of this course, student will receive a nationally recognised CHC52021 Diploma of Community Services. Students who do not complete all units may be eligible for a Statement of Attainment for partial completion of the CHC52021 Diploma of Community Services
Level 6,190 Queen Street, Melbourne, VIC, 3000
Before enrolment, each student should ensure she/he meets the following requirements: